Please reach us at Info@by-bear.com if you cannot find an answer to your question.
We recommend placing your order at least 10 days in advance to secure availability. However, rush orders may be possible with a small fee, depending on our schedule. Please don’t hesitate to reach out—we’ll always do our best to accommodate your celebration.
Yes. Full payment is required to secure your spot, and 50% of this payment is considered a non-refundable deposit. Once payment is received, we immediately secure ingredients and resources for your order. Because of this, deposits cannot be refunded, transferred, or applied to another date/order.
We create cakes in our signature flavor collection (Vanilla Bloom, Seoul Sesame, London Fog, Yuzu Blush, Persian Garden, Dubai Noir).
Yes! 🎉 Gender reveal, birthdays, anniversaries, and more. All cakes are made from scratch, tailored to your celebration.
Yes, we do! All of our cakes are custom-made from scratch with our signature flavors and designs. While we don’t offer large-scale production wedding cakes, we specialize in intimate, artistic tiered cakes that bring a luxurious and modern touch to your celebration.
We recommend inquiring at least 3 months in advance for wedding orders so we can work closely with you on flavors, design, and details. Each wedding cake is tailored to reflect your style—whether you prefer a classic, romantic look or a bold, contemporary statement piece.
Pickups are available:
Tue–Fri: 10 AM – 2 PM
Sat: 10 AM – 12 PM
For other times, we offer no-contact pickup (your cake will be placed at the door for you).
Our cakes are approved under the Washington State Cottage Food Program and certified shelf-stable, meaning they can be kept at room temperature. However, to protect the design and decorations, we strongly recommend refrigerating the cake if it will not be served within 1–2 hours. Please avoid direct sunlight or hot environments. For the best flavor and texture, let the cake rest at room temperature for about 30-45 minutes before serving.
For the safest transport, please place your cake on a flat, non-slip surface in your vehicle (such as the trunk or floorboard, never on a seat). We strongly recommend driving carefully—avoid sudden stops, sharp turns, or parking in direct sunlight. Once at your destination, keep the cake refrigerated until serving to preserve both the design and freshness.
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